While
perusing the website of the monthly technology magazine, Wired, the
other day, I came across a video by James Vlahos, currently one of their own
staff writers but formerly a contributing author at the New York Times, GQ,
Popular Science, Popular Mechanics, and National Geographic
Adventure. It was an interesting experience, watching that video—which is
just slightly over seven and a half minutes long—but also a slightly disorienting
one. Part of me was intrigued. Another part of me was envious. And still
another part of me was at least slightly appalled. And so, figuring that anything
that triggers such a strange set of such conflicting emotions in me will likely
be worth presenting to my readers in this space, I decided to write this final
time before Rosh Hashanah and to present Vlahos’ work to you.
The
video is about his creation of Dadbot, which was his name for the chatbot he
created while he father was dying so that he could continue to converse, sort
of, with his father after the latter died. To see the video and hear its
creator describe his project, click here.
To
appreciate this accomplishment, you have to understand the concept of a
chatbot. But even if the term will possibly be unfamiliar to most, the concept
is all too well known to all of us who have telephones and endlessly receive
sales calls on them. Some are just recordings. (I hang up immediately.) Some
are actual people. (I wait for the speaker to catch his or her breath, then I
politely ask them never, ever, to call me back. And then I hang up.) But the most sophisticated robo-callers are
chatbots—computer programs that are programmed to respond to you as though they
were human beings listening to what you have to say and responding appropriately
and even colloquially. Occasionally, I’ve been taken in. I suppose we all have.
Just the other day, for example, I picked up the phone and a woman’s voice said
that she was Jennifer and that she had an important message for me. She paused.
I asked, I thought cleverly, if she was a person or a machine. And then, when I
stopped speaking, she responded entirely reasonably, “Of course, I’m a person.”
Something about her intonation made me suspect that she was a chatbot, however,
so I asked her if she could further prove her humanness by reminding me what
state Tallahassee is the capital of. She responded by repeating that her name
was Jennifer and that she was calling with an important message for me, and with
that our brief relationship, such as it was, ended with me hanging up the
phone. I’m sure Jenn will eventually give me another try, though, possibly
after reviewing her state capitals.
The
earliest chatbots were developed in the 1960s, and they have become
increasingly more sophisticated since then with every passing decade. But all
chatbots, from the least to the most sophisticated, have at least one thing in
common: they are essentially elaborate parlor tricks designed to make you feel
that you are speaking to a human being, not instances of machines being endowed
with the digital brainpower actually to engage in what any of us would
normally call a “real” conversation, the kind in which one party speaks and the
other party understands what was just said and then responds intelligently but
in a non-predetermined way.
Almost all chatbots use language-triggers to develop dialogue, for example by listening
for the word “father” in the human speaker’s remarks and then responding, “So
interesting…but please tell me more about both your parents.” But none actually
thinks. Or, to use the term the way we normally use it daily discourse, speaks.
Not really!
James
Vlahos’ father, John James Vlahos, died just this last February. They were very
close, and there are very touching moments on the video where James has to
pause because he is simply too choked by emotion to continue. But whereas most
of us somehow make our peace with the dead being beyond meaningful
communication, Vlahos decided to respond to that thought by creating a chatbot
featuring his father’s voice.
Before
their father died, Vlahos and his siblings undertook an oral history project in
the course of which they recorded a dozen hours of their father’s reminiscences
regarding his childhood, his family, his career, his marriage, his children,
and his life. They also took voluminous notes, which effort yielded about two
hundred pages of extra material. Plus, of course, Vlahos and his siblings knew
their father for decades and could easily imagine him responding to specific
questions with specific expressions that he like to use and said all the
time. But none of that would have
mattered much if Vlahos hadn’t been able to bring his technological training to
bear—and specifically his ability to use an artificial intelligence computer
program called PullString. (For more about PullString, click here.)
And so, using that specific program to bring together thousands of
sentences his father actually uttered and to match them to appropriate
word-triggers, he created Dadbot, a chatbot capable of playing the role of his
father in an ongoing dialogue left unimpeded by the detail that one of the
dialogists was gone from the world. Plus, Vlahos had a large store of stories and
favorite songs recorded by his father over the years in various contexts, and
those too he was able insert into the program where appropriate.
Is it meaningful or silly, the Dadbot? His father isn’t really there, of course. Or is he? We “are” lots of things in this world, but surely one of those things is what we say, how we speak, the words we choose to express our thoughts, our mannerisms of language and self-expression. Why is what Vlahos did any less “real” than preserving photographs of our late parents or grandparents? Those pictures aren’t our actual grandparents either! But they preserve the way they looked, not entirely unlike the way the Dadbot preserves the way James Vlahos’s father sounded. And although I suppose you could say the same thing about any recording made pre-posthumously by anyone at all—that it preserves the way that person sounded—this is really so much more than just a cleverly edited recording that it seems to bear evaluation on its own terms. I suppose I’m envious more than anything else because I wish my Dad lived on in my phone the way his father lives on in his. After all, saying that his father lives on in his phone isn’t quite as crazy as saying that his father actually lives in his phone! That, of course, really would be impossible.
I
have a few recordings of my father’s voice, but I never listen to them. I’m not
even sure why not. I would certainly recognize his voice anywhere. I would love
to have a final (or, even better, a not final) conversation with him, and
surely hearing his voice would trigger all sorts of associations that are
probably lying dormant within me just waiting for the appropriate stimulus to
elicit them from my memory banks. I do not have any recordings of my mother’s
voice, which I regret. (The obvious paradox of me wishing I had recordings that
I don’t have and not using listening to the ones I do have will for the moment have
to remain unresolved.) I hear my father’s voice all the time, of course. Just I
hear it inside my head, where his ghost plants them, not in my ear courtesy of
a Dadbot. Is that a profound difference? It is! (Or is it?)
And
so we come to our High Holiday season, which we celebrate with our families
living and long gone as we all crowd into the sanctuary to participate in the
services that, more than anything, awaken in us a sense that the distinction
between time past and time future dissolves in the flow of associative memories
that our prayers—and particularly the most ancient ones—call up easily in every
Jewish breast. Maybe that’s the reason I find the whole concept of a Dadbot so
resonant—not because I don’t wish I had one (which I sort of do), but because,
in the end, I don’t need one, just as none of us really does…and particularly
not at this time of the year when our parents are with us either in body or in
spirit, when their parents, grandparents, and great-grandparents are
palpably present even in their physical absence, when we pause to notice how comfortable
we have grown over the years feeling the air overhead heavy with the spirits of
all our ancestors as we gather in our sanctuary on these High Holidays, and
particular (of course) during Yizkor. So who needs our parents to live in our
phones?
We
sometimes lose track of the fact that when technology mimics life, it doesn’t
need also to replace it. I remember when my daughter Lucy, then a little girl,
was amazed to learn that it’s possible to play solitaire without a computer. I
suppose it’s possible my great-grandchildren, please God, will find it
surprising that it’s possible to read a book without having to plug your
book-reading-device in first. Or that it’s possible to
determine if it’s raining outside without using any data at all. Or that
you can achieve same-day delivery of purchases—and for free—by taking yourself
physically to an actual store and buying something there in person. Or that you can commune with your late
parents without a phone, without any expertise in PullString, and without any
actual digital programming skill at all simply by coming to synagogue on Rosh
Hashanah, opening a Machzor, and allowing its ancient words to make fall the
scales from your eyes and to allow you to see the world of the living and the
dead as it truly is.